Our Mini Highland Cattle Health Guarantee
When you purchase a calf from us, you're not just buying an animal you're making a long-term investment in your farm and family. Below is exactly what we stand behind, and what we ask of you in return.
A health guarantee is not a promise that your calf will never get sick. No living animal comes with that assurance — and any breeder who claims otherwise isn't being honest with you. Think of it more as a health warranty: a clearly defined set of protections that give you confidence in the animal you've purchased and the breeder you're trusting.
Our guarantee has two parts. Part 1 protects you at arrival. Part 2 protects you over the long term against serious genetic conditions. Both parts have clear terms, fair requirements, and no hidden fine print.
Two Layers of Protection for Every Purchase
Our guarantee is structured in two parts. One that covers your calf's health at the time of arrival, and one that protects you from serious genetic conditions over the first year of ownership.
1. Arrival Health Guarantee
Valid for 30 days from the date your calf leaves our farm
Every calf we sell is vet-examined, vaccinated, dewormed, and confirmed healthy before leaving our farm. To activate this coverage, have your calf examined by a licensed large-animal veterinarian within 30 days of arrival.
If your veterinarian determines the calf is ill or unfit for sale due to a pre-existing condition, you are entitled to one of the following remedies:
- ✓Full refund of the animal's purchase price upon return of the calf in its original condition, or
- ✓Replacement with the next available calf of comparable value — at our expense for return and outbound shipping
- ✓A written veterinary statement on letterhead is required to initiate any claim under Part 1
- ✗Veterinary exam fees, transport costs to your farm, and incidental expenses are not reimbursable under this guarantee
- ✗The 30-day window is strict. Claims submitted after 30 days from departure will not qualify under Part 1
2. Genetic & Congenital Defect Guarantee
Valid for 12 months from the date of purchase
We stand behind the genetics of every animal we breed. If your calf is diagnosed with a serious congenital or genetic condition within 12 months of purchase — one that meaningfully impacts their health, daily function, or expected lifespan — we will provide a healthy replacement calf of equivalent value at no cost to you.
Qualifying conditions include but are not limited to:
- ✓Life-threatening heart conditions or structural cardiac defects
- ✓Degenerative nerve or musculoskeletal disorders
- ✓Confirmed hereditary genetic diseases that impact longevity or daily function
- ✓Chondrodysplasia ("bulldog calf") conditions, if the animal was sold as chondro-negative
Conditions that do not qualify for replacement include:
- ✗Grade 1–2 innocent heart murmurs that do not affect quality of life
- ✗Minor treatable conditions, parasites, or common illnesses
- ✗Injuries, accidents, or conditions resulting from improper care after purchase
- ✗Conditions caused by inadequate nutrition, housing, or veterinary neglect
Coverage Summary - What Our Guarantee Includes and Excludes
A clear side-by-side summary of what our guarantee covers, so there are no surprises.
Covered by Our Guarantee
- ✓Animal confirmed ill or unfit by vet within 30 days of arrival
- ✓Life-threatening genetic heart conditions
- ✓Degenerative hereditary nerve disorders
- ✓Confirmed genetic diseases affecting longevity
- ✓Chondrodysplasia (if sold as chondro-negative)
- ✓Death within 12 months from a confirmed genetic cause
Not Covered
- ✗Common illnesses, viruses, or bacterial infections contracted after purchase
- ✗Injuries or accidents after delivery
- ✗Conditions resulting from inadequate feed, water, or shelter
- ✗Parasites (internal or external) contracted after purchase
- ✗Veterinary exam or treatment fees
- ✗Transport costs to your property
- ✗Treatable or non-life-limiting conditions
- ✗Claims submitted outside the stated time windows
Coverage Summary - What Our Guarantee Includes and Excludes
A clear side-by-side summary of what our guarantee covers, so there are no surprises.
How to Make a Guarantee Claim
We hope you never have to use this process — but if you do, here is exactly what to do, step by step.
1. Contact Us Immediately
As soon as you notice a health concern, call or email us. Do not wait until the end of the guarantee window. Early communication allows us to help you assess the situation and potentially avoid an unnecessary claim process.
2.Visit a Licensed Large-Animal Veterinarian
Take your calf to a licensed large-animal vet for a full examination. Request a written diagnosis on official veterinary letterhead. The written statement must clearly identify the condition and whether it is believed to be congenital, genetic, or environmental in origin.
3. Submit Your Claim in Writing
Email us a copy of the veterinary diagnosis, your original purchase receipt, and a brief description of the situation. Claims submitted verbally or without documentation cannot be processed. We aim to respond to all written claims within 3 business days.
4. We Review & Respond
We will review your veterinarian's findings and, if necessary, may request a second veterinary opinion at our expense. Once the claim is confirmed, we will discuss your options — refund or replacement — and work with you to resolve the situation as quickly as possible.
5. Resolution
If your claim is approved under Part 1, your refund will be processed within 5 business days of the calf's return, or we will arrange delivery of your replacement calf. If approved under Part 2, we will provide a replacement calf of equivalent value as soon as one is available from our herd.
Please Note: Shipping Fees Are Non-Refundable
Transport fees paid to ship your calf to your farm are non-refundable under all circumstances, as these costs are paid to a third-party hauler at the time of booking. However, if your claim is approved under Part 1 and you choose a replacement calf, we will cover the cost of returning the ill calf and shipping the replacement to you.
What We Do Before Every Calf Leaves Our Farm
Our guarantee is only as strong as the care that goes into raising our animals. Here's the standard every calf meets before we allow them to be sold.
Still Have Questions About Our Health Guarantee?
We're happy to walk you through every detail before you commit. If something in this guarantee isn't clear, or you want to ask about a specific scenario, reach out. we will respond within 24 hours.